BonBookBETA

Terms and Conditions

Effective Date: 2024-11-23

Welcome to BonBook, a member-only travel service provided by Bon Booking LLC ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our services.

1. Description of Services

BonBook offers a personalized travel concierge service, including but not limited to travel searches, booking, itinerary management, and customer support.

2. User Responsibilities

  • Users must provide accurate and complete information during the booking process.
  • Users are responsible for reviewing and accepting any and terms and conditions from travel providers, including but not limited to baggage policies and fees.
  • Users must ensure they have valid travel documents and comply with immigration and customs regulations.

3. Payment Terms

  • Payment for bookings must be made in full at the time of booking.
  • We accept major credit cards and other payment methods as specified on our website.

4. Refund and Cancellation Policy

  • All bookings are subject to the cancellation and refund policies of the respective airlines and travel partners.
  • BonBook may charge a service fee for cancellations and changes, in addition to any fees charged by the airlines or travel partners.
  • To request a cancellation or refund, either send a request through the travel concierge or contact us at support@bonbook.co.

5. Promotions and Discounts

  • Promotions and discounts are subject to specific terms and conditions, which will be communicated at the time of the offer.
  • Promotional offers cannot be combined with other discounts or promotions unless stated otherwise.
  • BonBook reserves the right to modify or cancel promotions at any time without notice.

6. Limitation of Liability

  • BonBook is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
  • We are not responsible for any delays, cancellations, or changes made by the airlines or travel partners.
  • Users agree to indemnify and hold BonBook harmless from any claims arising from their use of our services.

7. Dispute Resolution

  • Any disputes arising from or related to these Terms or our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
  • Users agree to waive their right to participate in class actions.

8. Changes to Terms and Conditions

  • BonBook reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.
  • Users are encouraged to review these Terms periodically.

9. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: support@bonbook.co

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing BonBook.

The BonBook Team